Effective Date: 1 Jan, 2024

At Football Paradise, we are committed to providing an exceptional experience for our subscribers. This Cancellation & Refund Policy outlines the terms related to cancellations, refunds, and subscription management.

1. Subscription Cancellation

1.1 Cancellation Process

  • Subscribers may cancel their subscription at any time through their account settings.
  • To cancel, log in to your account, navigate to “Subscription Settings,” and select “Cancel Subscription.”

1.2 Cancellation Effective Date

  • Cancellations take effect at the end of the current billing cycle.
  • Subscribers will retain access to premium content until the conclusion of the billing period.

2. Refund Policy

2.1 General Refund Terms

  • All subscription fees are non-refundable.
  • Football Paradise does not offer refunds or credits for partially used subscription periods.

2.2 Exceptional Circumstances

  • Refunds may be issued under specific circumstances, such as duplicate charges or technical errors that prevent access to the service.
  • To request a refund for an eligible case, contact our support team at [email protected] with relevant details.

3. Free Trial Policy

  • Free trials are offered at the discretion of Football Paradise and are subject to change.
  • No charges will apply during the trial period.
  • Subscriptions that are not canceled before the trial period ends will automatically convert to a paid plan.

4. Subscription Modifications

4.1 Plan Upgrades or Downgrades

  • Subscribers can switch between monthly and annual plans from the account dashboard.
  • Changes to your plan will take effect at the start of the next billing cycle.

4.2 Pausing Subscriptions

  • Subscribers may pause their subscription temporarily via their account settings.
  • During the pause period, access to premium content will be restricted, but the account remains active.

5. Payment Disputes

  • If you believe you have been charged in error, please contact us at [email protected].
  • Dispute claims must be submitted within 30 days of the charge.

6. Contact Us

If you have any questions regarding this Cancellation & Refund Policy, feel free to reach out to our support team:

Thank you for being a part of the Football Paradise community. We are dedicated to ensuring transparency and providing you with an exceptional user experience.

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